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Evaluating usability

• Evaluating usability - overview
• Usability testing
• Usability analysis
• Usable Times 5™ research-based methodology
• Usability testing FAQ

Improving usability

• Improving usability - overview
• User profiles and personas
• Information architecture
• User interface design
• Task sequence design
• Usability Tips

Training

• Training - overview
• Web strategy facilitation
• Usability training
• Information architecture training

Clients and partners

• Selected clients
• What our clients and partners say

About us

• About us
• Current and upcoming events
• Contact us

Member, ACM Member, Electronic Frontier Foundation Member, Usability Professionals Association

See a list of current or recent events and workshops

• American Business Media Regional Program: San Francisco Bay Area
  San Francisco, CA
  May 21, 2009
• Tucson Digital Arts Community
  Tucson, AZ
  May 13, 2009
  Communicating the Value of Usability to Decision Makers presentation by Interface Guru
• Mutual Concerns of Air and Space Museums Conference
  Ottawa, Canada
  April 17-21, 2009
• ABM Regional Conference
  Chicago, IL
  April 2, 2009
  Panel: Search & Content Optimization Strategies
• Folio: Growth Summit
  The Mission-Critical Conference for Magazine Executives
  Chicago, IL
  March 18, 2009
  Panel: Using Social Networks to Strengthen Your Market Position
• Folio: Show 2008
  Web Site Usability Workshop: The fundamentals of how readers use magazine-company Web sites
  Chicago, IL
  September 22, 2008
• "From Magazine To Media Company: Web Competencies Certificate"
  Magazine Publishers of America
  New York, NY
  March 18 - June 24, 2008
  Intensive: July 2008
• MPA-IMAG Independent Publishers Conference
  Evanston, IL
  May 14 - 16, 2008
• Mutual Concerns of Air and Space Museums Conference
  Washington, D.C.
  March 29 - April 1, 2008
• Creating a Great User Experience on Your Web Site workshop
  City of Tucson
  Tucson, AZ
  February 27, 2008
• Association Technology Conference
  American Society of Association Executives
  Washington, D.C.
  February 1, 2008
• Fall 2007 Meeting, Chicago Museum Exhibitors Group
  Presented by Linda Wilson of Shedd Aquarium
  Chicago, IL
  October 18, 2007
• Creating a Great User Experience workshop
  Magazine Publishers of America
  New York, NY
  October 18, 2007
• Web 2.0 - How Video and Social Networking Affect User Expectations and the Way Online Publishers Communicate with Web Visitors Today
  Atlanta, Georgia
  October 9, 2007
• Visitors Studies Conference
  Ottawa, Canada
  July 17 - 21, 2007
• Magazine Publishers Association, Creating a Great User Experience workshop
  New York, NY
  June 27, 2007
• Mutual Concerns of Air and Space Museums 2007
  San Diego, CA
  April 1 - 3, 2007
• University of Arizona, full-day usability class "Usability Best Practices for Web Interface Design"
  Tucson, AZ
  December 8, 2006
• University of Arizona, full-day usability class "Usability Best Practices for Web Interface Design"
  Tucson, AZ
  September 1, 2006
• American Public Garden Association Annual Conference
  San Francisco, CA
  June 27, 2006
• Web Technologies for Business Conference & Exhibition
  Tucson, AZ
  April 13, 2006
• University of Arizona, full-day usability class "Usability Best Practices for Web Interface Design"
  Tucson, AZ
  March 30, 2006
• Mutual Concerns of Air and Space Museums
  Washington, D.C.
  March 25 - 28, 2006
• World Usability Day
  Tucson, AZ
  November 3, 2005
• The Folio: Show
  New York, NY
  November 1 - 3, 2005
• American Zoo and Aquarium Association Conference
  Chicago, IL
  September 13 - 18, 2005
• San Diego Evaluators and Exhibits Group
  San Diego, CA
  February 22, 2005
• Mutual Concerns of Air and Space Museums Seminar
  Museum of Flight
  Co-sponsored by the Smithsonian National Air and Space Museum and the American Association of Museums
  Seattle, WA
  March 19 - 22, 2005
• The Folio: Show Midwest
  Chicago, IL
  March 2005
• The Folio: Show NYC
  New York, NY
  November 15 - 17, 2004
  With Senior Media Strategist Sean Fitzpatrick
• Seybold Seminars
  San Francisco, CA
  August 2004
  With Kelly Goto
• Usability Professionals Association 2004
  Minneapolis, MN
  June 7 - 11, 2004
  International conference features distinguished voices in usability. Guru CEO Romano is a co-chair.
• Internet Planet
  New York, NY
  June 2004
  Jupitermedia's business technology conference. We present "Fix That Interface now!"
• Folio: Midwest Conference
  Chicago, IL
  March, 2004
• CDXPO
  Las Vegas, NV
  November 17 - 20, 2003
  Cia Romano co-presents usability topics with fellow experts.
• Fray Day 7
  Worldwide (Tucson too!)
  October 5, 2003
  Celebrating one of the Web's most respected online communities.
• Seybold 365 Web Design and Development Conference
  San Francisco, CA
  September 8 - 10, 2003
  Join Interface Guru and WOW for state-of-the-art sessions
• Internet World Spring 2003
  San Jose, CA
  April 2003
  Sessions sponsored by Interface Guru
  The How and Why of Google Interface Design
  Marissa Mayer, Director of Consumer Web Products, Google
  A Simple Approach to Usability: The Five Essentials
  Cia Romano, CEO and Founder, Interface Guru
  Applied Usability: How Designers Can Maximize the Benefit of User Feedback
  Aaron Marcus, Principal, Aaron Marcus and Associates
  Power Roundtable: Real-Life Business Success Via User-Centered Design
  Panelists: Aaron Marcus, Principal, Aaron Marcus and Associates; Kaaren Hanson, Group Manager, Usability and Best Practices, Intuit; Noah Logan, Vice President for Sales and Marketing, Clickability; Richard Holden, Product Marketing Manager, Google
  Moderator: Cia Romano
  Understanding Web Users: In Their Own Words
  Cia Romano, CEO and Founder, Interface Guru
  Peer-to-Peer Lunch Forum: Usability and User Experience
  Host: Cia Romano, CEO and Founder, Interface Guru
• Folio: West 2003
  Los Angeles, CA
  April 2003
  With Senior Media Analyst Sean Fitzpatrick
• OCFlash/Macromedia Users Group
  Santa Ana, CA
  December 4, 2002
  Sponsored by Organic Online
• ASME Workshop
  Washington, D.C.
  June 27, 2002
  "Build Print Subscriber Loyalty With Intelligent Web Interface"
• Web Seminar
  Online
  June 19, 2002
  "Risk Management: Testing Usability" with John Girard, CEO, Clickability Inc.
• Internet World West
  Los Angeles, CA
  April 24 - 26, 2002
  "Technology Changes, Humans Do Not"
• 2002 Folio: West
  Los Angeles, CA
  April 24 - 26, 2002
  "Hands-On Usability Intensive" with Brian Peterson
• Internet World Wireless
  New York, NY
  February 21, 2002
  "Usability for Wireless Devices"
• COMDEX 2002
  Las Vegas, NV
  November 26, 2002
  Judge, "Iron Chefs of Web Services" and cNet radio interview
• The Folio: Show
  New York, NY
  October 28 - November 1, 2002
  "What Works Online"
• Internet World Fall 2002
  New York, NY
  October 1, 2002
  Cia Romano co-presents the "Web Usability Intensive" with Aaron Marcus and Tamara Sachs. Session, "The Five Most Wanted: Reaching Your Users"
• Fray Day 6
  Everywhere (Tucson too!)
  September 14, 2002
  Sixth annual celebration of the respected online community fray.com
• New Target Luncheon
  Washington, D.C.
  June 26, 2002
  "Web Site Usability"
• American Society of Magazine Editors
  Washington, D.C.
  June 27, 2002
  "Build Print Subscriber Loyalty With Intelligent Web Interface"
• Web Seminar
  Online
  June 19, 2002
  "Risk Management: Testing Usability" with John Girard, CEO Clickability Inc.
• Internet World West
  Los Angeles, CA
  April 24 - 26, 2002
  "Technology Changes, Humans Do Not"
• Folio: West
  Los Angeles, CA
  April 24 - 26, 2002
  "Hands-on Usability Intensive" with Brian Peterson
• Internet World Wireless
  New York, NY
  February 21, 2002
  "Usability for Wireless Devices"
• The Folio: Show
  New York, NY
  December 2001
  "Webmasters Forum," Moderator
• Internet World
  New York, NY
  October 2001
  "The War Between Advertising and Usability: Creating the User-Centric Online Magazine"
• WEB2001
  San Francisco, CA
  September 2001
  "Document or Die: Is This Written Down Somewhere?" (with Murali S. Iyer, Samyog)
  "The Lifecycle of New Media: Collaborate or Die"
  "Lifetime Brainshare: Connecting Action and Emotion on the Web" (with Liza Horan of Tennis.com)
• Internet World
  Chicago, IL
  July 2001
  "Voodoo Usability"
• Florida Society of Association Executives
  Amelia Island, FL
  July 2001
  "Hands-On Usability"
• The Folio: Show
  West - Los Angeles, CA
  April 2001
  "Building the User-Centric Online Magazine"
  "Is Your Web Site Usable?"
• The Folio: Show
  Midwest - Chicago, IL
  March 2001
  "Is Your Web Site Usable?"
• WEB2000
  San Francisco, CA
  November 2000
  "The Lifecycle of New Media: Collaborate or Die"
• The Folio: Show
  New York, NY
  October 2000
  "Is Your Web Site Usable?"
  "Web Strategy for Associations"
• Florida Society of Association Executives
  Sanibel Island, FL
  July 2000
  "Web BootCamp: Survival Tactics for Association Web Staffers"
• The Folio: Show
  Los Angeles, CA
  April 2000
  "Association Web Sites: Give Them What They Want"
  "Web BootCamp: Survival Tactics for Magazine Web Staffers"
  
• National Optical Astronomy Observatories
  Tucson, AZ
  December 1999
  "Best Practices on the Web for the Research Community"
  
• The Folio: Show
  New York, NY
  October 1999
  "Association Web Sites: Practical New Strategies and Lessons Learned"
  "Editing Your Website: Give Them What They Want"
  
• Florida Society of Association Executives
  Key West, FL
  July 1999
  "Association Web Sites: Practical New Strategies and Lessons Learned"
  
• Florida Magazine Association
  Orlando, FL
  April 1999
  "Writing for the Web"
  "Association Web Sites: Practical New Strategies and Lessons Learned"
  
• U.S. Department of Commerce
  Tucson, AZ
  November 1999
  "Best Practices in E-Commerce Site Strategy"
  
• Southern Arizona Health Underwriters' Association
  Tucson, AZ
  May 1999
  "Following the Leaders in Online Underwriting Trends"
  
• Information Technology Association of Southern Arizona
  Tucson, AZ
  October 1998
  "Case Study:Project Management for the First Worldwide Jerry Lewis Telethon"
  
• Information Technology Assoc. of Southern Arizona
  Tucson, AZ
  March 1998
  "Design Standards for the Web"
  
• Arizona Department of Transportation Technology Conference
  Phoenix, AZ
  October 1996
  "Why We Need to Work the Web"
  
• Graphic Communications Association Spectrum Conference
  Phoenix, AZ
  April 1996
  "E-Commerce Case Study: Arizona Highways"